The 60-day promise
FlowNerves 60-Day Money-Back Guarantee: How It Works
The seller states a 60-day satisfaction promise counted from the original purchase date. To claim, call +1 (302) 200-3480 or write to [email protected] with your order ID, then mail the bottles with tracking to the returns address. Return postage is the buyer's cost. Confirm the live wording at checkout before you pay.
Written by the FlowNerves label deskUpdated
The promise01
What does the FlowNerves 60-day guarantee say?
The seller states a 60-day satisfaction promise that runs from the original purchase date. The seller's brief says so, and so does the guarantee seal that came with the product images.
Two words in that sentence carry the weight. "Original purchase date" means the clock starts when you order, not when the parcel arrives or when you open the bottle. Shipping time therefore comes out of your 60 days. "Satisfaction" means you do not have to prove the capsule failed, but the seller's own steps still apply.
We could not read the live sales page with our tools, so the wording above is the brief's, and the checkout is the final word.
Matches the 60-day satisfaction promise in the seller's brief. Confirm the live wording at checkout; return shipping is on the buyer.
A seller badge. The brief says the 6-bottle kit ships free on the sales page; the checkout shows shipping for the other packs.
The seller supplied two badges: a 60-day guarantee seal and a free-shipping seal. No GMP, third-party-testing or FDA-registered badge was supplied, so none is shown. A badge is a claim by the seller, not a certificate. FDA does not approve supplements before they are sold (FDA, FDA 101: Dietary Supplements), and health claims in ads need real evidence (FTC, Health Products Compliance Guidance).
A seal is a promise by the seller. It is not a certificate from a lab and not a statement from the FDA, which does not approve supplements before sale.(FDA, FDA 101: Dietary Supplements)
Four steps02
How do you claim the refund?
The claim path has two parts, a contact and a mailing. The order of the steps matters, so follow them as listed.
- Day 0
Order and keep the email
Your order ID is what the desk needs. The 60 days run from the original purchase date; confirm the live policy at checkout.
- Days 1-60
Use it as the bottle says
Take one capsule a day with a meal and keep notes. Keep every prescribed medicine going.
- By day 60
Ask for your money back
Call +1 (302) 200-3480 with your order ID, or email [email protected].
- Then
Mail with tracking
Send the bottles to the returns address with your full name, email and order ID. Return postage is on you.
Written out, the steps are these.
- Find your order ID in the confirmation email.
- Call +1 (302) 200-3480, the order desk, or write to [email protected] with the order ID in the subject line.
- Ask what the desk needs and whether it wants the empty bottles. Get the answer in writing if you can.
- Pack the bottles with a slip showing your full name, email and order ID.
- Mail the parcel with tracking to 205 Hudson Street, Floor 7, New York, NY 10013.
- Keep the tracking number and the receipt until the refund posts.
Call first. Do not mail a parcel before the desk agrees, because the order ID and the claim must be matched.
Postage and timing03
What does a return cost, and when is the money back?
The buyer pays return shipping, per the seller. A tracked service costs money, and a heavy parcel of several bottles costs more. Plan for that cost before you decide, and ask whether the refund includes any postage.
On timing, the seller states about 3 to 5 business days after the returned bottles are credited, then 5 to 10 days for the card issuer to post the refund. That gives a realistic total of two to three weeks from the day you mail.
| Moment | What happens |
|---|---|
| Day of order | The 60-day clock starts |
| Day you call | The desk logs the claim against your order ID |
| Day you mail | Tracking starts; keep the receipt |
| Bottles credited | The 3 to 5 business day window begins |
| Refund approved | Your card issuer takes 5 to 10 days to post it |
The table is built from the seller's stated timing. The desk's own answer on your order is the one to trust.
Days and bottles04
How does the guarantee fit each pack?
A bottle lasts 30 days at one capsule a day, per the seller's FAQ. That makes the window and the supply line up in an unexpected way.
- The 2-bottle pack lasts 60 days, so the guarantee window and the full supply end together.
- The 3-bottle pack lasts 90 days, so the promise ends about a month before the third bottle runs out.
- The 6-bottle kit lasts 180 days, so the promise covers only the first third of the supply.
That does not mean a larger pack is a worse deal. It means you should decide before day 60 whether to keep going, and file any claim then. Confirm the total, shipping and wording on the checkout page for the pack you choose, and see the pricing page for the ladder and the cost per day.
If you want the nearest comparison, the refund policy page sets out the same path with a focus on timing.
FlowNerves capsules: 30 to a bottleOne capsule a day · 2, 3 or 6 bottles · 60-day satisfaction promise
See packsQuestions to ask first05
What is unclear about the guarantee?
Several details are not in anything we hold. Ask the order desk before you buy, and keep the reply.
- Whether the empty bottles must be returned, or only the unused ones.
- Whether the original shipping charge is refunded.
- Whether a restocking fee applies.
- Whether the 60 days count calendar days or business days.
- Whether an order from a marketplace listing qualifies.
On the last point, we know of no Amazon, Walmart or eBay listing for FlowNerves, and a third-party seller may not honor the seller's promise. Consumer Reports advises checking who the seller is, and notes that a price far below normal can be a flag for a counterfeit.(Consumer Reports, Avoiding Counterfeits Online)
A guarantee also says nothing about the capsule. It tells you how to get money back, not whether the product does anything. No study tested the capsule, so the guarantee is the only protection here, and the claim steps above are worth saving.
Safety first06
What about your health while you wait?
A guarantee is about money. Your health comes first. If you have a bad reaction, such as hives, swelling of the face or wheezing, stop and get help. Call 911 if breathing is hard.
Tell a doctor or pharmacist what you took. You can also report the reaction to the FDA through MedWatch.(FDA, MedWatch) Then ask the order desk for the refund, and keep the lot code and the bottle.
Tingling, numbness and burning need a doctor, not a refund. A clinician can test for causes such as diabetes and low vitamin B12.
FAQ07
Guarantee questions answered
Does the guarantee start when the package arrives?
The seller states 60 days from the original purchase date. That suggests the clock starts at the order, so confirm at checkout.
Do I have to keep the capsules to claim?
Ask the desk. The mailing step involves sending bottles, so do not throw any away before you call.
Can I get a refund after I finish all the bottles?
The brief does not say. Ask the desk whether used bottles qualify, and do so before day 60.
What if the return parcel is lost?
A tracked service is your proof. Keep the receipt and tracking number and tell the desk right away.
Is the guarantee a promise the capsule works?
No. It is a refund policy and says nothing about results. Only a clinician can tell you whether a symptom has a cause that needs care.
Who pays to send the bottles back?
The buyer pays return shipping, per the seller. Use tracking and keep the receipt.
Can I call for a refund on a weekend?
Hours for the order desk are not stated in the material we have. Try a weekday, and write to the order email in case nobody answers.
Who wrote this08
Written and reviewed by
Pages built from the bottle front, the seller's brief and linked NIH, FDA, FTC, NIDDK and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site for a U.S. authorized retailer of FlowNerves. It is not the manufacturer or the distributor. We earn money when you buy through our order links.
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Ready to look at FlowNerves?
Check your medicines first, especially blood thinners and diabetes medicine, keep every prescription going, then pick a pack of 2, 3 or 6 bottles. The checkout shows the final total, any shipping and the 60-day promise.
- Checkout runs on the sales site
- 60-day satisfaction promise
- Ships from the U.S.
